About Zoriavele
Thoughtful Fragrance for Everyday Spaces
Zoriavele is an independent online retail brand focused on home fragrance, diffusers, and thoughtfully designed scent accessories for everyday living spaces.
We believe home fragrance should combine practical function, considered design, and clear product information. Our collection is selected to complement different rooms, routines, and interior styles while keeping the shopping experience straightforward and easy to understand.
Company Information
Company Name: Changsha Weiyuke Network Technology Co., Ltd.
Business Address:
Room 6008, Buildings 1 and 5, Bobo Tianxiacheng, No. 368, Section 1, Furong South Road, Tianxin District, Changsha, Hunan, China
Customer Support Email:
service@zoriavele.com
Business Hours:
Monday to Friday, 9:00 AM - 6:00 PM CST
Response Time:
We typically respond to customer inquiries within 1–3 business days.
Our Business
Zoriavele operates as an online retail business through zoriavele.com. Our business activities include product selection, online retail sales, order processing, customer support, and coordination of order fulfillment and delivery.
We aim to provide customers with clear product information, transparent store policies, and accessible customer support throughout the purchasing process.
Our Product Approach
Our collection focuses on home fragrance products, diffusers, fragrance accessories, and related decorative items selected for practical everyday use and thoughtful presentation.
When considering products for our store, we pay attention to factors such as:
- Functionality and intended use
- Design and presentation
- Suitability for different living spaces
- Product specifications and available options
- Care and use requirements
- Overall value and customer experience
Because individual products may differ in design, components, intended use, and care requirements, customers should review the information provided on the applicable product page before purchasing or using an item.
Our product selection may change over time based on availability and the direction of our collection.
Clear Product Information
We want customers to have useful information before making a purchase. Product pages provide the available specifications, included components, use guidance, care information, and other relevant details for each item where applicable.
For fragrance and diffuser products, customers should always follow the use and safety instructions provided with the product and on the applicable product page.
Order Processing & Delivery
Customers can browse our collection and place orders directly through zoriavele.com.
Once an order is placed, we process it according to our current fulfillment procedures and coordinate its preparation and delivery. Applicable order and tracking information is provided using the contact details supplied during checkout.
Order processing times, shipping charges, delivery information, and other applicable conditions are explained in our Shipping & Delivery Policy.
Customer Support
Customer service is an important part of our online retail operations. Our support team can assist with questions regarding:
- Products and product information
- Product use and care
- Orders and order status
- Shipping and delivery
- Returns and refunds
- Payments and checkout
- General website inquiries
For questions about an existing order, please include your order number and the email address used at checkout so we can locate the relevant order more efficiently.
Customer Support Email:
service@zoriavele.com
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM CST
Response Time: 1–3 business days
Our Commitment
Our goal is to provide a straightforward and dependable online shopping experience supported by clear product information, practical store policies, responsible product guidance, and accessible customer service.
We continually review our product selection and store information to keep the Zoriavele shopping experience clear, useful, and easy to navigate.
Thank you for visiting Zoriavele.
Zoriavele
Operated by Changsha Weiyuke Network Technology Co., Ltd.