Contact Us

Thank you for visiting Zoriavele. Our customer support team is available to assist with questions about products, orders, shipping, delivery, returns, refunds, and payments.

Company & Customer Support

Company Name: Changsha Weiyuke Network Technology Co., Ltd.

Customer Support Email:
service@zoriavele.com

Business Hours:
Monday to Friday, 9:00 AM - 6:00 PM CST

Response Time:
We typically respond to customer inquiries within 1–3 business days.

Business Address:
Room 6008, Buildings 1 and 5, Bobo Tianxiacheng, No. 368, Section 1, Furong South Road, Tianxin District, Changsha, Hunan, China

Before You Contact Us

To help us assist you efficiently, please provide relevant details about your inquiry when contacting our customer support team.

For questions about an existing order, please include:

  • Your order number
  • The email address used when placing the order
  • A brief description of your question or issue

If your inquiry concerns a damaged, incorrect, or missing item, please include clear photos of the product and packaging when appropriate. This can help our team review the issue more efficiently.

Product Questions

If you have questions about a Zoriavele product, please include the product name or a link to the relevant product page. For questions regarding product use, care, or safety, please review the instructions and safety information provided on the applicable product page before use.

Keep Your Payment Information Private

For your security, please do not send full payment card numbers, card security codes (CVV/CVC), account passwords, verification codes, or other sensitive payment credentials by email.

Zoriavele customer support will not ask you to provide your complete payment card information or account password by email.

How We Can Help

Our customer support team can assist with questions regarding:

  • Products and product information
  • Orders and order status
  • Shipping and delivery
  • Returns and refunds
  • Payments and checkout
  • General website inquiries

For assistance, please contact us at:
service@zoriavele.com

Phone:+86 18466198129

Business Hours: Monday to Friday, 9:00 AM - 6:00 PM CST
Response Time: 1–3 business days

Zoriavele
Operated by Changsha Weiyuke Network Technology Co., Ltd.